Warranty, hosting and support
A system has to keep working after launch. Here is what is included, and the options you can choose between.
3 months of warranty
If something does not work as we agreed, I fix it free of charge for 3 months after launch. The warranty does not cover new features, changes you ask for along the way, or faults caused by external services.
Where should the system run?
I host and run it
Servers, backups, security updates and monitoring. You do not have to think about it.
You host it, I set it up
On your own servers. You get documentation and a proper handover.
Your cloud, my operation
It runs on your own cloud account, and I take care of the day-to-day operation.
Whichever you choose, you own the code and the data, and you get the source code.
How much help do you want?
- When needed
- No fixed agreement. You get in touch when something needs doing, and it is billed by the hour.
- Service agreement
- Monitoring, backups and updates, a fixed number of hours a month for smaller changes, and an answer within one working day.
Have something you want solved?
Start with a free meeting. We look at how you work today, and afterwards you get a written overview with my suggestion. No obligation.